Tiki

Tiki.vn, the leading e-commerce platform in Vietnam, is redefining the way people shop online. With its user-friendly interface, diverse product range, and commitment to customer satisfaction, Tiki.vn has established itself as a household name in the country.

History of Tiki.vn: From Humble Beginnings to Unicorn Status

Tiki.vn, derived from the Vietnamese words "Tìm kiếm" (search) and "Tiết kiệm" (save), was founded in 2010 by Tran Ngoc Thai Son, a visionary entrepreneur with a Master's degree in e-commerce. Starting with a modest capital of $5,000, Son's initial focus was on selling foreign language books, catering to the growing demand for English literature in Vietnam. Despite facing numerous challenges, Son's dedication and perseverance paid off, and Tiki.vn quickly gained recognition as the go-to online bookstore in the country.

Over the years, Tiki.vn has received substantial investments, totaling $192.5 million, from renowned Asian investors such as Sumitomo, JD.com, Temasek Holdings, VNG, and InnoVen Capital. With an estimated valuation surpassing $1 billion, Tiki.vn has earned the prestigious title of a unicorn, solidifying its position as a key player in the Vietnamese e-commerce landscape.

How to Shop on Tiki.vn: A Step-by-Step Guide

Tiki.vn provides a seamless shopping experience for its users, whether they prefer browsing through the website on their laptop or using the dedicated Tiki app on their mobile devices. Here is a step-by-step guide on how to shop on Tiki.vn:

Shopping on Tiki.vn via Laptop/PC

• Step 1: Search for Products

Type the product name in the search bar or explore different categories.

• Step 2: Add to Shopping Cart

Check the price, promotions, and warranty information (if available).

Select the desired quantity and add the item to your cart.

• Step 3: Sign in or Register

Create a Tiki.vn account or sign in using your Facebook or Google credentials.

Verify your account with the one-time password (OTP) sent to your phone.

Subscribe to promotional emails and redeem any available coupon codes.

• Step 4: Provide Shipping Information

Fill in your shipping details, including name, company (optional), telephone number, address, and more.

• Step 5: Choose Payment Method

Select your preferred payment method and click the "Place an Order" button.

• Step 6: Confirm and Track Your Order

Review your order details and track the status of your shipment on the Tiki.vn website.

Shopping via the Tiki App

• Step 1: Sign Up on the Tiki App

Download the Tiki app from the App Store or Google Play.

Complete the registration process by following the instructions.

• Step 2: Search for Products

Utilize the search function within the app to find the desired items.

• Step 3: Add to Cart

Select the product and add it to your shopping cart.

Adjust the quantity and apply any available discount codes.

• Step 4: Review Shipping Address

Verify or modify your shipping address as needed.

• Step 5: Confirm Payment

Proceed to confirm your payment by reviewing the provided information.

• Step 6: Track Your Order

Stay updated on the progress of your order by visiting the Tiki.vn tracking page.

Tiki.vn's Competitive Edge: Setting the Bar High

In a highly competitive e-commerce market dominated by giants like Shopee and Lazada, Tiki.vn has carved out its own niche by prioritizing customer satisfaction. While Shopee focuses on building a fun and engaging brand image, Tiki.vn sets itself apart with its commitment to providing a premium and trustworthy online shopping experience.

Tiki.vn continuously enhances its user experience through innovative services like TikiNOW and TikiLIVE. TikiNOW enables swift two-hour deliveries, giving Tiki.vn a competitive edge in terms of speed. Additionally, TikiLIVE allows sellers to live stream on the platform, fostering transparency and credibility by offering authentic product reviews to buyers.

Despite the significant influence of Shopee and Lazada in Vietnam, Tiki.vn has the potential to lead the local e-commerce market. Through strategic initiatives and a progressive approach, Tiki.vn distinguishes itself from competitors, establishing a distinct brand identity.

From its humble beginnings as an online bookstore to becoming a unicorn in the Vietnamese e-commerce industry, Tiki.vn has come a long way. With its user-centric approach, extensive product range, and commitment to quality, Tiki.vn has earned the trust and loyalty of millions of customers.